FAQs

FAQs

Who is SHK Medical for?

SHK Medical works with dialysis clinics, hospital dialysis units, multi-site operators, distributors, and healthcare investors who manage dialysis as a system, not as sporadic product orders.
We focus on Africa, the Middle East, and island markets such as the Caribbean, where supply chains are complex and cost control is critical for growth.

What types of dialysis supplies do you provide?

We supply a full range of OEM-quality hemodialysis consumables: dialyzers, bloodlines (universal and custom fit), bicarbonate cartridges and bags, Citrasate dry and liquid concentrates, AVF needles, and dialysis accessories.
All products are manufactured to the same standards used by leading global dialysis companies and are available with CE and, where required, USFDA-certified formulations.

Are your dialysis consumables compatible with our existing machines?

Yes. Our consumables are compatible with major dialysis platforms, including Fresenius, Gambro/Baxter, B. Braun, Nipro, Nikkiso, Bellco, Dora, SWS, and Dialife.
Compatibility is treated as standard so that clinics can stabilise operations without being locked into a single branded supply contract.

How does SHK Medical reduce dialysis treatment costs without compromising quality?

We lower total treatment cost by combining OEM-approved consumables, integrated planning aligned with real treatment demand, and logistics designed around clinic schedules.
This reduces emergency orders, overstocking, wastage, and quiet margin erosion, delivering up to 30% savings in consumable costs in real-world clinics such as Abu Dhabi and Nairobi.

Do you offer small or routine monthly shipments?

No. We specialise in bulk and containerised supply models for dialysis clinics that want to remain operationally viable.
We do not offer retail, patient-direct, or small weekly/monthly boxes because bulk shipments are what make the cost savings and logistics efficiency possible for our partners.

What level of clinic scale do you work best with?

Our model works best for clinics operating at scale: stand-alone centres with consistent patient volumes, hospital dialysis units, multi-site operators, and distributors responsible for continuity of supply.
If you are managing a regular treatment programme where missed sessions and stockouts are unacceptable, we can design a bulk supply and logistics plan around that demand profile.

How can a clinic assess potential savings by partnering with SHK Medical?

Clinics typically share current product usage, supplier terms, and shipment patterns so we can model a like-for-like OEM consumable basket and logistics plan.
This allows us to quantify expected cost reduction, highlight operational risks (such as emergency buying), and present a structured proposal for bulk supply and, where suitable, local concentrate production.

What consulting and support services do you provide alongside supplies?

We primarily serve clinics and distributors across Africa, the Middle East, and the Caribbean, with an emphasis on markets where fragile or fragmented supply chains create operational risk.
Using global reach and local service partners, we structure logistics to fit island markets and remote geographies rather than expecting “ideal” infrastructure.

How is SHK Medical different from large branded distributors?

Unlike broad-line distributors that sell thousands of branded SKUs, we focus on high-quality OEM dialysis consumables and a supply model engineered for emerging and island markets.
Our differentiation is in stabilising dialysis operations—cost, continuity, and compatibility—rather than simply offering a catalogue and price list.

Which regions do you serve?

Beyond consumables, SHK Medical provides expert consulting for dialysis operators, including turnkey dialysis centre setup, local concentrate manufacturing projects, and operational optimisation.
We support areas such as regulatory navigation, infection control training, Citrasate training courses, and integrated supply-chain planning

What level of dialysis consumable volume do you support?

We specialise in bulk and containerised shipments of dialysis consumables for clinics and operators running predictable treatment volumes at scale.
A good rule of thumb: if you are operating a stand-alone clinic, hospital unit, or multi-site network where stockouts are unacceptable and storage is available, our model is designed for you.

For smaller units that only require small boxes or ad‑hoc orders, our approach will usually not be the best fit.
Because we design around containerised shipments, the economics work best when we are protecting a full dialysis programme, not topping up a small store room.

Do you supply individual patients or small clinics?

No. We do not supply individual patients, home dialysis users, or micro-clinics that order like a retail pharmacy.
Our focus is on professional dialysis operators—clinics, hospitals, and distributors—who want to stabilise supply and reduce total treatment cost by planning bulk shipments in advance.

If you are unsure whether your demand level is suitable, you can share a simple breakdown of your monthly dialyzer and set usage, and we can tell you in one conversation whether the model fits or not.

How does your logistics model keep costs low?

Our logistics model is built around full-container and bulk shipments scheduled to match your real treatment demand, not just historical purchase habits.
By planning containers several months ahead and consolidating your key dialysis consumables into fewer, larger shipments, we reduce freight cost per treatment, handling fees, and the hidden expense of emergency orders.

This works best for dialysis programmes with stable patient numbers and predictable schedules; if your demand is highly sporadic or very low volume, traditional box‑based distributors may be more appropriate.